GDPR Terms & Conditions

Who we are

South Coast Bookings operates the website www.southcoastbookings.co.za, an online accommodation booking platform designed to help users discover, view and book accommodation on the KwaZulu-Natal South Coast.

South Coast Bookings respects your privacy and is committed to protecting your personal information. This policy explains how information may be collected, used, stored and managed when you use our website and services.

Comments

When visitors leave comments on www.southcoastbookings.co.za, we may collect the information provided in the comments form, together with the visitor’s IP address and browser user agent information. This information may be used to assist with spam detection and website security.

If you choose to leave a comment, you should only provide information that you are comfortable making available.

Media

If you upload images to www.southcoastbookings.co.za, you should avoid uploading images that contain embedded location data (EXIF GPS data) unless you are comfortable with that information potentially being accessible.

Visitors to the website may be able to download images published on the website and, depending on the image and device used, may be able to access embedded metadata.

Cookies

www.southcoastbookings.co.za may use cookies and similar technologies to improve the functionality, security and user experience of the website.

If you leave a comment on our website, you may have the option to save your name, email address and website information in cookies. These cookies are intended to make it easier for you to provide your information again when leaving another comment.

If you register for an account or use features of the website that require you to log in, South Coast Bookings may use cookies to maintain your login session and remember certain account preferences.

Some cookies may be temporary and may be removed when you close your browser, while others may remain on your device for a longer period.

You can control or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some features of www.southcoastbookings.co.za, including account, booking or other website functionality.

Embedded content from other websites

Pages on www.southcoastbookings.co.za may contain embedded content from third-party websites, including videos, images, maps, social media content or other online services.

Embedded content from third-party websites may operate in the same way as if you had visited that third-party website directly.

These third-party services may collect information about you, use cookies or other tracking technologies, and monitor your interaction with their embedded content. Their collection and use of information is governed by their own privacy policies and terms and conditions.

South Coast Bookings does not control the privacy practices of third-party websites and recommends that users review the relevant third party’s privacy policy where appropriate.

How long we retain your data

South Coast Bookings retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing accommodation booking services, managing user accounts, processing bookings, communicating with customers, complying with legal and regulatory obligations, resolving disputes and maintaining appropriate business records.

If you leave a comment, the comment and associated information may be retained for as long as reasonably necessary for website administration, moderation and security purposes.

If you register for an account on www.southcoastbookings.co.za, we may retain the personal information provided in your account for as long as your account remains active or as otherwise required for legitimate business or legal purposes.

Certain information may need to be retained for longer periods where required by law, for accounting purposes, to prevent fraud, resolve disputes or protect the rights and security of South Coast Bookings and its users.

What rights you have over your data

If you have an account on www.southcoastbookings.co.za, or have provided personal information to South Coast Bookings, you may have the right to request information about the personal data we hold about you.

Depending on applicable privacy and data protection laws, you may request:

• Access to the personal information we hold about you.
• Correction of inaccurate or incomplete personal information.
• Deletion of personal information where there is no legitimate reason for us to retain it.
• Information about how your personal information is being used.
• Withdrawal of consent where processing is based on consent.
• Restriction or objection to certain types of processing, where applicable.
• A copy of personal information you have provided to us, where applicable.

Requests relating to your personal information may be subject to verification to protect your account and personal information.

Please note that South Coast Bookings may be required to retain certain information for administrative, accounting, legal, regulatory, fraud-prevention or security purposes.

For privacy-related enquiries or requests, please contact South Coast Bookings through the contact details provided on www.southcoastbookings.co.za.